Service Part Stock

When you are signed in to the Dealer Portal, you will have access to our Service Part Stock Check.

Simply, enter the part number and click on the Look Up Part button. The part will be displayed with the part description, List Price, Net Price, and how many is in stock. Some parts will have a Next Available. This is when more inventory will be available and how many will be in stock.

If you don’t have the part number, you can always call our Service Department at 507-357-6831 for assistance!

– BIG DOG

2020 Service School Announcement

It is with a heavy heart that I have to announce that WINCO has cancelled all service schools for 2020.

Service school is something we look forward to and enjoy hosting. We enjoy meeting our partners while providing the tools and support needed to continue outstanding customer service for our end users.

As you can imagine, Service School is a hands-on training course. With our Nation still dealing with the COVID-19 outbreak we decided on the cautious approach.

Keep your eyes peeled for Service School 2021 announcements!

– BIG DOG

Service School

Mark your calendars, WINCO has two services schools coming up!

We were sad that we were unable to host Service School this month. As our state starts to open up, with have started to look at our future Service Schools. We have revised our August class

AUGUST 19th – 20th

  • Focus on our air-cooled units
  • Hands on training
  • Meet our staff and tour the factory
  • Dinner hosted the first night

August is a good time to visit Minnesota, weather is usually nice and warm. It snowed one August in 1945 but that was up by Canada, you should be safe!


NOVEMBER 11th – 12th

  • Focus on our liquid-cooled units
  • Hands on training
  • Meet our staff and tour the factory
  • Dinner hosted the first night

We recommend bringing a laptop and multimeter to our classes. For more information contact your WINCO Account Manager.

We hope you will be able to attend!

See you soon!

-BIG DOG

New Dealer Portal Features

We have added more information tools on the portal!

The newest features include Sales Orders, AR Aging Report, and Service Part Stock

Sales Orders

There are different ways to look up a sales order. On the upper left hand side, you can search by your purchase order number, part number, Winco sales order number, or invoice number if you have any of that information. On the right hand side, you can choose a range of dates to search for orders. When you first open the window, it will default to list your open orders or you can change the status to closed or all.

When you find the order you want to look at, you can click on the order number or click on the PDF icon and a PDF of the sales order will automatically download.

If you click on the order number, this will give you a nice breakdown of the order. The order shipment and bill to information will appear with three drop downs to choose from:

LINE ITEM

A list of all items ordered

SHIPMENTS

A linking tracking number takes you directly to the carrier’s website so you can easily track your order. This will also list what was shipped and the quantity.

INVOICES

The invoicing features can be made available to individuals by contacting Aaron in accounts receivable to get access. Click on the Invoice number and a PDF will automatically download.

AR Aging Report

The AR Aging report will show you your credit limit, balance and past due amounts. You can download a PDF by clicking on the invoice number.

Service Part Stock Check

If you know the part number of the item you are looking for, enter the part number an select the Look Up Part button. The item will appear below with pricing and inventory status.


As always, we continue to improve and add features to our website. Stay tuned!

-BIG DOG

DEALER PORTAL

We are excited to introduce a Dealer Account Portal on our website! Here are the great features you will get to utilize. Contact your sales representative to get your credentials.

LIVE FEED INVENTORY

Effective May 1, 2020, our inventory will be only accessible when you log into your account. Inventory is automatically updated every hour, giving you access to the latest stock information, even after business hours.

In Inventory, you will see:
» Current part numbers
» Stock levels
» Next build dates
» Next build quantities
» MSRP pricing

TRAINING

Detailed training on using the Dealer Portal is available. Your Sales Account Manager will go through the training with you, once you have an account.

We are dedicated to make more training documents and videos. As soon as more become available, we will send you a notification. If there is any product you would like to see in our training publications, please let us know!

QUOTE HISTORY

Once logged in you will have access to the last two years of quote history with Winco!

In Quote History, you will be able to:
» Download a PDF of quote
» Preview a quote
» Change the status of the quote
» Close quotes

QUOTE TOOL

You probably have already noticed the pricing drop downs on product pages. When not logged in, you can select your specifications and accessories to get MSRP pricing. Once you have your login credentials you can create your own configured quotes as needed! You will get your current pricing.

The quote tool can also quote complex products like the liquid cooled models. The tool helps to enforce configuration rules so that you can quickly quote the right combinations of features.

When logged into your account, an Add to Quote button will appear and you will be able to save your quotes.

You can add more units to your quote or finalize them, or remove items from the quote. Once you have completed your quote, you will be able to save it and add notes and a project name. You will also be able to close your quotes.

Remember to contact your account manager so that you can get started with this useful online resource!

See you soon!

– BIG DOG