Support for Winpower Model: 20/12PT2

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  1. Question

    Tom VanHoutte

    Wind power 2012 PT2 won’t put out voltage is there a simple way to flash charge that or is there something else that guy should look at

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    • Dale Riebel

      Dale Riebel

      Tom,
      I emailed you a guide.

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    • Eric

      Can you also send to me? Have the same issue

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    • Dale Riebel

      Dale Riebel

      Eric, I emailed you the document.

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    • Steve Busse

      I have a 20/12PT2, serial number BB-1956-20, alternator that does not put out any voltage. This unit has not been used for a number of years. Does this unit need to be flashed and how can I do that? I plan to use this unit as backup for my home. Thanks for your help>

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    • Dale Riebel

      Dale Riebel

      Steve, please contact our Technical Support Department @ 507-357-8334 or [email protected]. They will be happy to assist you.

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    • Charles E Fountain

      Mr Dale, can I get a guide also?

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    • Dale Riebel

      Dale Riebel

      Charles, I sent you the flashing guide. I also added it to the table on this page.

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  2. Question

    Thomas A Skala

    we bought a winco model 35pto-3k generator in March 2021 from a neighbor and he said is works. we brought it home and tried it and the gauge went up to the shaded area. now December 2021 our power went out and we hooked the generator up gauge went up but no lights in house. we had electrician come out and turned out to be something in our eletrical box and after fixing it, we started the generator back up and we have nothing on the gauge. we replaced the brushes and still nothing. do we have to flash the fields to get it to work. what are the ohm reading if we test it and if we Flash the fields how is it done? can you explain it to me and also send a diagram of what we need to touch when flashing the fields. Thank you, Tom

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    • Dale Riebel

      Dale Riebel

      Tom, please contact our Technical Support Department 507-357-8334 or [email protected]. Please have the model and serial number when contacting Winco.

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